At Minnions Marketing, we are committed to providing reliable digital products, services, and physical products to our customers. By accessing our website, placing an order, making a payment, or availing any service from Minnions Marketing, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Services

Minnions Marketing may provide:

• YouTube SEO and channel optimization

• Search Engine Optimization (SEO)

• Digital marketing

• Social media marketing

• Graphic design and video editing

• Website development and technical services

• Business consultancy

• Training programs and courses

• Digital products and downloadable resources

• Marketing and promotional services

• Physical products

• Other products and services offered on our website

Specific services may have additional terms, deliverables, timelines, and requirements communicated to the customer before purchase.

2. Acceptance of Terms

By using our website or purchasing our products/services, you confirm that:

• You are legally capable of entering into an agreement.

• The information provided by you is accurate and complete.

• You have reviewed the relevant product/service details before purchase.

• You agree to comply with these Terms & Conditions and applicable laws.

3. Orders and Payments

All orders and service requests are subject to acceptance by Minnions Marketing.

Customers must provide accurate billing, contact, business, and other information required to process an order.

Payment must be made through the payment methods provided or authorized by Minnions Marketing.

Services may commence after successful payment confirmation.

Any work outside the agreed scope may be subject to additional charges.

4. Payment Authorization & Fraud Prevention

By making a payment to Minnions Marketing, the customer represents and confirms that:

• They are the legitimate holder of, or are otherwise legally authorized to use, the debit card, credit card, bank account, UPI account, or other payment method used for the transaction.

• The payment method has not been obtained through fraud, theft, unauthorized access, impersonation, or any other unlawful means.

• They will not use another person’s payment instrument without the necessary authorization.

• They will not initiate or participate in fraudulent chargebacks, payment disputes, or false claims relating to a genuine transaction.

Minnions Marketing may request reasonable information or documentation where necessary to verify a transaction or prevent payment fraud.

If we reasonably suspect that a transaction involves a stolen card, unauthorized payment method, identity fraud, payment fraud, or other unlawful activity, we may suspend the order/service and cooperate with the payment processor, bank, law-enforcement agency, or other competent authority as permitted or required by law.

5. Service Scope and Customer Requirements

The scope of each service will depend on the package, quotation, proposal, order, or agreement accepted by the customer.

Customers are responsible for providing required information, content, files, approvals, account access, and instructions within a reasonable timeframe.

Delays caused by the customer may affect the project or delivery timeline.

6. SEO & Digital Marketing Services

SEO and digital marketing results depend on several factors, including search engine algorithms, competition, content quality, market conditions, platform policies, and user behaviour.

Therefore, unless expressly agreed in writing, Minnions Marketing does not guarantee specific rankings, traffic, leads, subscribers, views, revenue, sales, or other performance results.

Any examples, case studies, estimates, or projections are provided for informational purposes and are not guarantees of future results.

7. YouTube and Third-Party Platforms

For YouTube SEO, social media marketing, advertising, SEO, and other platform-related services, results may depend on third-party platforms.

Minnions Marketing does not control changes to third-party algorithms, policies, features, restrictions, suspensions, outages, or decisions.

Customers remain responsible for ensuring that their content and accounts comply with applicable third-party platform policies.

8. Customer Content and Account Access

Where necessary, customers may provide content, account access, documents, images, videos, credentials, or other materials.

The customer confirms that they have the necessary rights and authorization to provide such materials.

Customers should not provide unnecessary confidential or sensitive information.

9. Intellectual Property

Unless otherwise agreed in writing:

• Minnions Marketing retains ownership of its pre-existing materials, systems, processes, templates, methodologies, tools, and know-how.

• Customer-provided content remains the property of the customer or its respective owner.

• Final deliverables created specifically for the customer will be subject to the ownership or licensing terms communicated for the relevant service.

Customers may not reproduce, resell, distribute, sublicense, or commercially exploit Minnions Marketing’s proprietary materials without prior written permission.

10. Digital Products

Digital products, courses, downloadable resources, templates, and electronically delivered materials may be subject to access limitations and licensing conditions.

Unless otherwise permitted in writing, customers may not redistribute, resell, share, or commercially reproduce purchased digital materials.

11. Training & Courses

Course access, duration, modules, trainers, schedules, and delivery methods may vary depending on the purchased program.

Certificates, internships, placement assistance, or other benefits will be provided only where specifically included in the purchased program.

Completion of a course does not guarantee employment, income, business success, or any particular career outcome.

12. Physical Products

Customers must provide accurate delivery information.

Customers should inspect physical products upon delivery and report eligible damage, defects, or incorrect products within the period specified in our Refund & Replacement Policy.

13. Refund & Replacement

Our refund and replacement terms are governed by our Refund & Replacement Policy.

Digital products and services are generally non-refundable once delivered, accessed, activated, or once service work has commenced, subject to applicable law.

Where approved, an eligible payment may be adjusted toward another eligible Minnions Marketing service.

Physical products may qualify for replacement under the conditions specified in our Refund & Replacement Policy.

14. Cancellation

Cancellation requests may be considered where the order has not yet been processed or work has not commenced.

Once processing, delivery, activation, or service work has started, cancellation may not be available, subject to applicable law and our Refund & Replacement Policy.

15. Payment Disputes, Chargebacks & Cyber Crime Complaints

Customers are encouraged to first contact Minnions Marketing through the official support/contact channels regarding any payment, service, delivery, or order-related concern so that we have a reasonable opportunity to investigate and resolve the matter.

Customers should provide accurate information and supporting documentation when raising a dispute or complaint.

Customers must not knowingly submit a false, fraudulent, misleading, or fabricated payment dispute, chargeback, or complaint.

Nothing in these Terms & Conditions is intended to prevent or restrict any person from contacting a bank, payment provider, consumer authority, police authority, Cyber Crime Department, or other competent authority where they have a genuine legal concern or believe that an unlawful activity has occurred.

Where a customer raises a complaint or dispute, Minnions Marketing may provide relevant transaction records, invoices, communications, service records, delivery information, and other evidence to the relevant payment provider or competent authority, where legally permitted or required.

16. Prohibited Activities

Customers must not use our website or services for:

• Illegal activities;

• Fraud or financial deception;

• Identity theft or impersonation;

• Unauthorized payment transactions;

• Malware or harmful software;

• Intellectual property infringement;

• Unauthorized access to accounts or systems;

• Abuse, threats, harassment, or intimidation;

• Activities prohibited by applicable law or third-party platform policies.

17. Third-Party Services

Our services may involve third-party platforms, software, hosting providers, advertising platforms, payment processors, APIs, or other external services.

These third parties may have their own terms, policies, fees, restrictions, and availability.

Minnions Marketing is not responsible for changes, interruptions, failures, or decisions made independently by third-party service providers.

18. Website Availability

We aim to maintain reliable website and service availability but cannot guarantee uninterrupted or error-free operation.

Temporary interruptions may occur due to maintenance, technical problems, hosting issues, network failures, security incidents, third-party outages, or circumstances beyond our reasonable control.

19. Limitation of Liability

To the extent permitted by applicable law, Minnions Marketing shall not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from the use of our website, products, or services.

Where liability is legally established, it shall generally be limited to the amount paid by the customer for the specific product or service giving rise to the claim, unless applicable law requires otherwise.

20. Force Majeure

Minnions Marketing shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government actions, infrastructure failures, internet disruptions, strikes, platform outages, cyber incidents, or other unforeseen events.

21. Privacy

Your use of our website and services is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect information.

22. Changes to These Terms

Minnions Marketing may update these Terms & Conditions from time to time.

Updated terms will be published on our website with a revised effective date.

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India.

Subject to applicable law, disputes arising from these Terms & Conditions or our products/services shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter.

24. Contact Us

For questions, complaints, payment concerns, replacement requests, or service-related issues, customers may contact Minnions Marketing through the official contact information published on our website.

Customer Acknowledgement

By accessing our website, placing an order, making a payment, or availing any product or service from Minnions Marketing, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our applicable policies.