Advance Support Ticket System

Create, assign, and track customer support tickets,Automatically route tickets to the right agent or department,Set priority levels for urgent tickets,Handle tickets via email, chat, social media, and phone,View customer history and past interactions,Get real-time notifications for ticket updates,Provide self-service options through a knowledge base,Set SLAs for response and resolution times,Generate reports on ticket status, agent performance, and response times,Support multiple agents, departments, and teams.